Course Content
Cluster Raffy
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General Transcription Specs Knowledge Base

Last update: 3/24/2026

Note Type Normal – New / Normal – Existing
Task Description If recording only has one meeting:
FA Name, Firm – 1 FA
FA1 and Others, Firm – 2 or more FA
Group Name, Firm – if applicable
If recording has several meetings:
Coverage Date of activity.
Special Instructions Any instructions or notes from the wholesaler to DAN.
Internal Comments Use as needed. Any info that would help CRM entry.
Date & Time Capture as dictated. Use date of recording if not provided.
Contacts Capture as dictated
***Use only First Name field
[None Provided] if not specified.
CRD If researched, put in CRD. If none, leave blank
Broker/Dealer Capture as dictated.
Mostly Raymond James Advisors
City/State FA Firm location – If none, use FA CRM location / FINRA research
Group DON’T USE – Meetings with more than 1 FA, each FA need a separate note
Note Text Use Template and fill details. If no follow-up, remove header.
Capture as dictated. Clean verbatim.
Use the word bank for new terms.
Virtual Tick if Yes, leave unticked if No
Individual Meeting Tick if Yes if 1 FA OR for 1st FA for 2 or more FAs. leave unticked if No or 2nd FA and beyond
PCN Subject Select appropriate or as dictated.
Select –None Provided– if none.
Meeting Location (City/State) Capture as dictated. If none, use FA CRM location / FINRA research
   
Note Type Phone Call
Task Description If recording only has one meeting:
FA Name, Firm – 1 FA
FA1 and Others, Firm – 2 or more FA
Group Name, Firm – if applicable
If recording has several meetings:
Coverage Date of activity.
Special Instructions Any instructions or notes from the wholesaler to DAN.
Internal Comments Use as needed. Any info that would help CRM entry.
Date & Time Capture as dictated. Use date of recording if not provided.
Contacts Capture as dictated
***Use only First Name field
[None Provided] if not specified.
CRD If researched, put in CRD. If none, leave blank
Broker/Dealer Capture as dictated.
Mostly Raymond James Advisors
City/State FA Firm location – If none, use FA CRM location / FINRA research
Group DON’T USE – Meetings with more than 1 FA, each FA need a separate note
Note Text Use Template and fill details. If no follow-up, remove header.
Capture as dictated. Clean verbatim.
Use the word bank for new terms.
Phone Call Subject Phone Call unless otherwise specified
Exercise Files
RJIS Account Specs ver 2025-12-05.ods
Size: 19.62 KB