Last update: 12/10/2024
| Note Type | Normal – New / Normal – Existing |
| Task Description | *Only for notes from the App If recording only has one meeting: FA Name, Firm Group Name, Firm If recording has several meetings: Coverage Date of activity. |
| Special Instructions | Any instructions or notes from the wholesaler to DAN. |
| Internal Comments | Use as needed. Any info that would help CRM entry. |
| Date & Time | Capture as dictated. Use date of recording if not provided. |
| Contacts | Capture as dictated ***Use only First Name field ***Last Name field for (Nickname) [None Provided] if not specified. |
| CRD | For Hey DAN purposes: Please put the SalesVision ID in the CRD field in DANA, if there is no SalevVision ID, use the CRD number. |
| Account Name (B/D) | Capture as dictated. ***If not provided, since Firm is included in the subject field, provide this based on FINRA/Salesforce. |
| Location | Format: City, ST Input State [ST] if only state is provided. If only city is provided, input city and state [City, ST]. Leave blank if none provided. |
| 1 on 1 | Tick when there are two or more advisors – provided preferences dictate individual meetings. |
| Group | Tick for two or more advisors – provided preferences dictate group activity. |
| Activity Type | As stated or use context clues. Defaults: Meeting – Retail (Except for Kevin Crotsley) Meeting – Retirement (Only for Kevin Crotsley) Meeting – Wholesaler (when specified) Other: For activities where no business was discussed. Do not use other types. |
| Subject | Default: Meeting with (Firm) or as dictated. If subject is dictated as: “Follow-through Call” add “with Firm Name” ex. Follow-through Call with Wells Fargo Lunch Meeting with Wells Fargo ***If firm was not provided, add firm per FINRA or SF and input firm in Account Name field.*** ***Check Preferences |
| Note Text | Capture as dictated. Clean verbatim. Use the word bank for new terms. |
| Victory Strategy | Not a required field. Tick as appropriate. When not sure, leave unticked. |
| Note Type | Contact Management (Used for record updates and creates) |
| Contact Management note type is ONLY used if the CRM update/s is requested by the WS in their email/recording. For instances in which the team finds out that a profile needs to be added/updated, the built-in CRM Modification in the CRM entry page is being used. |
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| Special Instructions | Any instructions or notes from the wholesaler to DAN. |
| Internal Comments | Use as needed . “Business card provided.” “Info per website/FINRA” |
| Date & Time | Use date of recording. |
| Contacts | Capture as dictated ***Use only First Name field ***Last Name field for (Nickname) [None Provided] if not specified |
| Account Name (B/D) | Capture as dictated. ***If not provided, since Firm is included in the subject field, provide this based on FINRA/Salesforce. |
| Location | Format: City, ST Skip if not provided. Input State [ST] if only state is provided. If only city is provided, input city and state [City, ST]. |
| Activity Type | Add/Update Contact |
| Subject | Contact Record Updated/Contact Record Created |
| Text | Input all instructions of WS. If info for update is not needed, enclose in parentheses on appropriate fields below. |
| Contact Profile/Notes | Use as appropriate. |
| Strategy Interests | Input info that’s available, provided by WS. |
| Zone | Input info that’s available, provided by WS. |
| Sub-Zone | Input info that’s available, provided by WS. |
| Mutual Fund Sgmnt | Input info that’s available, provided by WS. |
| 401(k) Averages | Input info that’s available, provided by WS. |
| Status | Input info that’s available, provided by WS, and/or researched. |
| Phone Number | Input info that’s available, provided by WS, and/or researched. |
| Mobile | Input info that’s available, provided by WS, and/or researched. |
| Input info that’s available, provided by WS, and/or researched. | |
| Address | Input info that’s available, provided by WS, and/or researched. |
| Letter Salutation | Input info that’s available, provided by WS. |
| Note Type (Notes) | Use this for activities that do not qualify as a meeting. |
| Task Description | ****For notes received from the app If recording only has one meeting: FA Name – Firm Group Name – Firm If recording has several meetings: Coverage Date of activity. |
| Special Instructions | Any instructions or notes from the wholesaler to DAN. |
| Internal Comments | Use as needed. Any info that would help CRM entry. |
| Date & Time | Capture as dictated. Use date of recording if not provided. |
| Contacts | Capture as dictated ***Use only First Name field ***Last Name field for (Nickname) [None Provided] if not specified. |
| Account Name (B/D) | Capture as dictated. ***If not provided, since Firm is included in the subject field, provide this based on FINRA/Salesforce. |
| Location | Format: City, ST Input State [ST] if only state is provided. If only city is provided, input city and state [City, ST]. Leave blank if none provided. |
| 1 on 1 | Tick when there are two or more advisors – provided preferences dictate individual meetings. |
| Group | Tick for two or more advisors – provided preferences dictate group activity. |
| Activity Type | Sent Gift / Sent Email |
| Subject | As specified. |
| Note Text | Capture as dictated. Clean verbatim. Use the word bank for new terms. |
| Victory Strategy | Not a required field. Tick as appropriate. When not sure, leave unticked. |
| *** Salesforce Profile Link Field is used for Gus Fennell’s internal’s reference and as needed to point to the correct record.**** | |
| Note Type | Opportunity |
| Opportunity note type is ONLY used if it is requested by the WS in their email/recording. | |
| Special Instructions | Any instructions or notes from the wholesaler to DAN. |
| Internal Comments | Use as needed. Any info that would help CRM entry. |
| Date & Time | Use date of recording. |
| Contacts | Capture as dictated ***Use only First Name field ***Last Name field for (Nickname) [None Provided] if not specified. |
| CRD | For Hey DAN purposes: Please put the SalesVision ID in the CRD field in DANA, if there is no SalevVision ID, use the CRD number. |
| Account Name (B/D) | Capture as dictated. ***If not provided, since Firm is included in the subject field, provide this based on FINRA/Salesforce. |
| Location | Format: City, ST Input State [ST] if only state is provided. If only city is provided, input city and state [City, ST]. Leave blank if none provided. |
| 1 on 1 | Skip. |
| Group | Skip. |
| Activity Type | Use the Opportunity as the Activity Type. |
| Subject (Opportunity Name) | Required field. This will be used as the Opportunity Name. Capture as dictated. Put [none provided] if not specified. If none provided, clarif should be sent. |
| Note Text | Type in the Opportunity note. Capture as dictated. Clean verbatim. Use the word bank for new terms. |
| Type | Not a required field. Tick as appropriate. When not sure, leave unticked. |
| Opp Status | Required field.
ETF If none provided, clarif should be sent. |
| Date Identified | Required field. WS should provide specific date. If none provided, clarif should be sent. |
| Est Assets | In numbers (no comma) i.e. 1000000 |
Exercise Files