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General Transcription Specs Knowledge Base

Last update: 9/24/2024

Transcription Specs    
DANA Fields Contents Additional Info
Note Type Normal – New
Contact Management
Follow-Up
Normal-New — For normal meeting note
Contact Management — For Business Profiles
Follow-Up — If there is an additional follow-up for another person
     
Special Intructions Place all instructions or directions being given by the WS to DAN on how the notes should be processed.

Example:
– These are all one-on-one meetings
– The time on my previous meeting was 9 AM
– She might be listed as Mike or Michael
     
Internal Comments Place instructions/tips/reminders for the proofer or enterer for proper guidance/endorsement. Example:
– Additional information for the enterer
– Reasons for Clarif
– Pertinent information relevant to the recording
     
Date & Time As dictated.
If not mentioned, default is recording date.
Also get context clues from the note content

– Pacific Standard Time (PST): +3 hours

     
Interval Skip Not Applicable
     
Attendees As dictated (Copy the spelling that shows on the CRM). For Organization: Firm dictated.
For Location: Format (City, State) Ex. Raleigh, NC
     
Group Tick if applicable. For branch meetings, click Group Meeting
     
Type As specified. If not mentioned, default is Meeting. For Contact Management (Business Profiles), default is Business Profile.
For Phone Call: Sales Conversation

Inbound/Outbound if mentioned

     
Subtype As specified.
Default for firms: broker/dealers = 1:1 BD
For Phone Call: Sales Conversation

Inbound Call – Sales Call/Outbound Call – Meeting Call – if mentioned

     
Subject As specified.
Default if not specified – Meeting
 
     
Text As dictated. Clean verbatim. Apply general writing guidelines.

Clean verbatim, clean up sentences.
See Writing Guidelines.

If there is a follow-up, separate by another paragraph.
The subject inside the follow-up text box should be left empty.

Follow-up note is written as if you are the one who is directly giving the instruction and should be included in both the main note and the follow-up text box (1st-person POV)

     
Quality Meeting Double-click Yes if mentioned. No need to choose No if not mentioned as a quality meeting.  
     
Products Double-click products discussed in the meeting. EFAD-MSCI EAFE Dividend Growers
EMDV-MSCI Emerging Markets Dividend Growers
EUDV-MSCI Europe Dividend Growers
NOBL-S&P 500 Dividend Aristocrats
REGL-S&P MidCap 400 Dividend Aristocrats
SMDV-Russell 2000 Dividend Growers
TDV-ProShares S&P Technology Dividend
TMDV-ProShares Russell U.S. Dividend Growers ETF
IGHG- ProShares Investment Grade – Interest Rate Hedged
HYHG-ProShares High Yield – Interest Rate Hedged
SPXB-ProShares S&P 500 Bond ETF
CLIX-ProShares TR Long Online/Short Store
ONLN-ProShares Online Retail ETF
PAWZ-Pet Care ETF
TOLZ-DJ Brookfield Global Infrastructure
CSM-Large Cap Core Plus
EQRR- ProShares Equities for Rising Rates
SH-ProShares Short S&P500
PSQ-ProShares Short QQQ
DOG-ProShares Short Dow30
RWM-ProShares Short Russell2000
SEF-ProShares Short Financials
EFZ-ProShares Short MSCI EAFE
EUM-ProShares Short MSCI Emerging Markets Index
DDG-ProShares Short Oil & Gas
VIXM-ProShares VIX Mid-Term Futures
EMTY-Decline of the Retail Store
TBF-ProShares Short 20+ Year Treasury
TBX-ProShares Short 7-10 Year Treasury
UVXY-ProShares Ultra VIX Short-Term Futures
RINF-ProShares 30 Year TIPS/TSY Spread
MRGR-ProShares Merger
HDG-Hedge Replication
ALTS-Morningstar Alternatives Solution
RALS RAFI Long/Short
ALTS-ProShares Morningstar Alternatives Solution
COBO-ProShares USD Covered Bond
EMSH-ProShares Short Term USD Emerging Markets Bond ETF
FUT-ProShares Managed Futures Strategy
FUTS-ProShares Managed Futures Strategy
GGOV-ProShares German Sovereign/ Sub-Sovereign
HDG-ProShares Hedge Replication
HGEU-ProShares Hedged FTSE Europe
HGJP-ProShares Hedged FTSE Japan
MRGR-ProShares Merger ETF
PEX-ProShares Global Listed Private Equity
OILK-ProShares K-1 Free Crude Oil Strategy
SPXE-ProShares S&P 500 Ex-Energy
SPXN-ProShares S&P 500 Ex-Financials
SPXT-ProShares S&P 500 Ex-Technology
SPXV-ProShares S&P 500 Ex-Healthcare
VIXY-ProShares VIX Short-Term Futures
SVXY-ProShares Short VIX Short-Term Futures
SJB-ProShares Short High Yield
SSO-Proshares Ultra S&P500
DDM-Proshares Ultra Dow30
TBT- ProShares UltraShort 20+ Year Treasury
TBF – ProShares Short 20+ Year Treasury
TQQQ – ProShares UltraPro QQQ
UPRO – ProShares UltraPro S&P500
UDOW – ProShares UltraPro Dow30
SDS – ProShares UltraShort S&P500
UCO – ProShares Ultra DJ-UBS Crude Oil
ANEW – ProShares MSCI Transformational Changes ETF
SQQQ – ProShares UltraPro Short QQQ
SPXU – ProShares UltraPro Short S&P 500
QLD – ProShares Ultra QQQ
BTCFX – Bitcoin Strategy
BITO – ProShares Bitcoin Strategy ETF
QQQA – ProShares Nasdaq-100 Dorsey Wright Momentum ETF
DAT – ProShares Big Data Refiners ETF
TINY – ProShares Nanotechnology ETF
OND – ProShares On-Demand ETF
CTEX – ProShares S&P Kensho Cleantech ETF
MAKX – ProShares S&P Kensho Smart Factories ETF
TINT – ProShares Smart Materials ETF
UYG – ProShares Ultra Financials
SLPIX – ProShares Small-Cap ProFund
BOIL – ProShares Ultra Bloomberg Natural Gas
DJ-UBS – ProShares Ultra DJ-UBS Natural Gas
QID – ProShares UltraShort QQQ
EUFX -ProShares Short Euro
EFZ – ProShares Short MSCI EAFE
BITI- ProShares Short Bitcoin Strategy ETF
ISPY-ProShares S&P 500 High Income
IQQQ – Nasdaq-100 High Income ETF
SDOW-ProShares UltraPro Short Dow30
DIG – ProShares Ultra Oil & Gas
AGQ – ProShares Ultra Silver
KOLD – ProShares UltraShort DJ-UBS Natural Gas
UBT-ProShares Ultra 20+ Year Treasury
     
Other ProShares Attendees Put in the name of other ProShares Representatives who are also included in the meeting. Usual people are Kieran Kirwan, Leks Gerlak, Mark Ouimet, Simeon Hyman, Bryan Gao.
     
     
     
For Follow-Ups    
For Follow-Ups Intended for Internal Partner Should be plotted in the Normal-New Type; in the Follow-Up box.
Type: Default : To Do
Subject: Blank
Assigned To: Internal Partner’s Name (Showing Default)
Text: Clean Verbatim. In instructional format.
Assigned To: Leave it blank
Follow-up: A task or instruction to be done at a future date

Follow-up note is written as if you are the one who is directly giving the instruction and should be included in both the main note and the follow-up text box (1st-person POV)

Format: Follow-up for (WS’s name):

General Writing Guidelines
 
*Capture as much detail as you possibly can on the dictations, then filter appropriately (Precise. Detailed.). Foremost consideration in processing transcripts should be: READBILITY, CLARITY, AND CONSISTENCY.
For Dollar Amounts: Should be in this pattern:
*$1 million (NOT: one million); Do not use the “$” sign if it is not mentioned by the WS.
*For less than a dollar, sample pattern: 60 cents.
*Dictated: a million dollars | Transcribed: $1 milion a $1 million
a hundred million dollars | Transcribed $100 million a $100 million
*Spell out numbers 1-9 except if they are referring to age, units of measurement (7-drop system, 5 mm valve gate, 8-second delay 3.5 m color seals). use figures for numbers 10 and above. All numbers should be spelled out in the beginning of a sentence.
*For numbers four digits or more, use commas: 1,525 unless if it is referring to a job/PO/SO number ( job number 3456, 3457)
*For percent/percentages, use figures (5%, 5.5%, 5.25% except at the beginning of the sentence)
*For Date & Time: For Date, put it the way the WS dictated it.
*Dictated: June 2nd/3rd/4th | Transcribed: June 2/3/4 (drop ‘nd’, ‘rd’ , ‘th’)
*If day comes before month, set up as: 4th of July, 3rd of December)
For Time: 12:00 PM/ 12:00 AM/ 12:30 PM/ 12:30 AM pattern
*For Decades: ’80s, ’90s | If expressesd in complete numerals, use 1980s, 1990s

CAPITALIZE: products, LOBs, proper nouns; check for context clues.
Paragraphing in Main Note:
For the main note, it is acceptable to use just one paragraph; however, we can use paragraphing when:
* The note is too long for just one paragraph
* WS shifts topic from business to personal details (not at all related to business)
* Giving contacts details like email, phone, address etc
* Dictating a follow-up
* For readability purposes, if the note dictated is too long to be put in one paragraph only

– Use of comma (,): To separate thoughts or items
– Use of semicolon (;): To link two thoughts/ideas connected in the sentence
– Use of em dash (—): Can take the place of commas, parentheses, or colons—in each case to slightly different effect – State should be abbreviated if it follows a city (San Francisco, CA)

Tagging
– [unintelligible] – for inaudible parts of a dictation
– [word] – for words where we can are unsure/was not able to research and settled for best guesses/sounds like
– – for poor/lost reception, inaudible sections

Exercise Files
ProShares-TransSpecs.xlsx
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